Refund Policy

1. Overview

Fair Tax is committed to customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted for products and services purchased through our platform.

2. Digital Products & Appeal Package

Due to the nature of digital products, all sales of the Property Tax Appeal Package and other digital resources are final. Once access is granted or files are downloaded, we cannot offer refunds except as described below.

3. Eligibility for Refund

A refund may be considered if:

• You were charged in error or experienced a duplicate payment
• The product was materially defective or inaccessible due to a technical issue on our end
• You request a refund within 14 days of purchase and have not accessed or downloaded the digital content

4. Non-Refundable Services

The following are not eligible for refund:

• Consultations or referrals that have already been fulfilled
• Legal services provided by third-party lawyers or professionals
• Any fees paid directly to referred legal professionals
• Digital content that has been accessed, downloaded, or used

5. How to Request a Refund

To request a refund, contact us within 14 days of purchase at fairtaxcanada@outlook.com with your order details and reason for the request. We aim to review and respond to all refund requests within 5 business days.

6. Refund Method

Approved refunds will be processed to the original payment method used at checkout. Processing times may vary depending on your payment provider (typically 5-10 business days).

7. Disputes

If you are not satisfied with the outcome of your refund request, you may contact us to discuss further. We are committed to resolving issues fairly and promptly.

8. Contact

For refund inquiries, contact us at fairtaxcanada@outlook.com.